Customer Feedback

Customer satisfaction is highly important to us.

You can provide feedback directly to our practice. Please ask our friendly reception team for a feedback form.

Our complaints policy

We want our service to meet your expectations. If you have a concern or complaint about any aspect of our service, we want to know what mistakes we made and identify how we can improve to ensure that we meet your expectations in future. Our aim is to learn from any feedback we receive and improve the service we provide to our patients.

We will deal with complaints courteously and promptly and aim to resolve the matter as quickly as possible.

Please see here for a copy of our complaints procedure.